Campaigns

Community Banking Survey - Report and Findings

As part of a wider campaign, Ben Lake MP conducted a banking survey at the beginning of the year for charitable and community organisations in Ceredigion to gather their experiences of face to face and online banking. Over 120 organisations engaged with the survey to share their experiences and concerns about the service they receive. It is clear from the responses that there is widespread dissatisfaction with the service that banks currently provide. Many respondents noted frustration at the lack of in-person provision, in addition to inconvenient branch opening hours and more generally that the services provided failed to appreciate the needs communities in rural areas of Wales.

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Community Banking Hubs

The way we bank has undoubtedly changed over the past few years, and it continues to evolve as more and more people bank online. Online banking has made things easier for many, but not everyone has access to the internet which forces them to travel miles on end no reach their bank branch. In addition to this, not all actions can be completed over the web, as community organisations and businesses know all too well. The banksargument is that fewer people are using local branches, and there is no valid reason to be keeping them open. However, these recent decisions cannot be justified on the basis of this fact alone.  

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Supporting our rural communities

All areas, all communities—indeed, all nations of the UK—deserve equal treatment, so it is vital that all levels of Government do their utmost to secure the investment and, where necessary, the policy reform to allow our rural communities to fulfil their potential.

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